Cancellations for all events (Conference registrations and training) must be advised in writing at least 10 days prior to the event. An administration fee of $100 (incl GST) will be incurred for cancellations. The balance of the fee paid will be refunded. A refund will not be given if a delegate fails to attend or cancels within 9 days prior to the event. Substitutions for Conference and trainng registrations can be made at any time before the event without penalty.