Lead Management incorporates all the elements of Choice Theory and applies them specifically to leaders who wish to develop Needs Satisfying relationships in building a strong workplace wellbeing culture. The Reality Therapy questions are extremely useful in providing a method of self-reflection in the performance appraisal process. Lead managers have a desire to establish conditions that foster a Quality Wellbeing Workplace.
4 Elements of Lead Management:
- Engages all workers in ongoing honest discussion about wellbeing, quality and productivity that is needed business success.
- Models the jobs so that workers can see exactly what is expected in quality work.
- Gives workers the responsibility for reflecting on and assessing their own work with the understanding that they know best what high-quality work looks like and how to produce it in the most efficient manner that also enhances wellbeing.
- Uses every chance to teach that the essence of quality work is both the focus on wellbeing and continual improvement.
Lead Managers use the following 6 Ls to build a strong workplace wellbeing culture:
Leading by example, ask why before how or what; model connecting behaviours and focus on shared definition of wellbeing, culture & quality.
Listening being genuinely curious and listen to clarify and evaluate.
Levelling being honest, transparent, and real.
Linking using the Connecting Habits to build an inclusive wellbeing culture and quality relationships.
Limiting negotiating agreed outcomes using the Connecting Habits.
Leaving creating a space for people to take risks, self-evaluate, and grow.
